Exchange Data International have been awarded the ISO
9001 certification for their outstanding commitment to quality customer
service and delivery.
London, September 6th, 2012 - London-based financial data provider Exchange Data International (EDI) has been awarded the International Organization for Standardization (ISO) 9001 certification.
This independent assessment was conducted by the leading certification body, the British Assessment Bureau and demonstrates EDI’s commitment to customer service and quality in delivery. The assessment marks the first time EDI has won this certification.
The ISO 9001 requires organisations to have a quality management system in place to ensure high levels of performance and customer satisfaction. As a financial provider EDI fully understand the importance to clients of consistency in delivering quality data.
Jonathan Bloch, CEO at EDI said, “Achieving the ISO9001 certification was very important to EDI as it underlines our commitment to our customers and our focus on quality. This recognition demonstrates the already high quality of the services we provide. Furthermore, having certified processes in place helps to ensure that, over time, we will continue to maintain and improve this level of excellence, and provide our clients with high standards of services."
EDI is a provider of multiple asset class worldwide securities reference and corporate actions data, and has established a global reputation for the highest quality and accuracy. The ‘Plan, Do, Check, Act’ structure of ISO 9001 which ensures clients’ needs are always being considered and met, perfectly fits EDI’s customer centred attitude.
Premier provider of financial back office data, EDI provides customised data sets and ad-hoc feeds for Worldwide Corporate Actions, Worldwide Dividends, Worldwide End of Day Prices and Securities Reference Data.