Exchange Data International has expanded its customer support

We at Exchange Data International appreciate the hours that you work and the fact that your job demands you are not always able to keep to a regular schedule.

That’s why you will be pleased to here that we have extended our support hours.

We are now here for you 24/7

In fact not only are we extending our support hours, but also we are also pleased to announce that if required you can now obtain immediate access to Japanese-speaking support.
So if you are a customer and need help:

  • Getting started with Exchange Data International’s market leading securities reference data and corporate actions data sets.
  • Resolving operational issues

Or simply just require an answer to a technical question, then get in touch with our team of securities reference data, corporate actions and pricing specialists who are on hand to provide you with the best personalised support.

As always you can reach us by:

  • Visiting our online customer support centre
  • Calling us on: +44 (0) 207 324 0020
  • Sending an email to support@exchange-data.com

We aim to acknowledge all support queries within an hour of receipt and answer queries within 24 hours where possible.

Exchange Data International Expands Support Services

EDI offers 24/7 customer support as well as Japanese speaking support.

London, 13 March 2015 - Securities and corporate actions reference data specialist Exchange Data International (EDI) today announced it has introduced 24/7 customer support and Japanese speaking support to meet the needs of its growing customer base.

Chief Executive Officer Jonathan Bloch says: “Exchange Data International prides itself on being the most responsive to its client requests whilst delivering the lowest cost of ownership.”

He adds: “As our customer base is expanding into Japan, we have recognised the need to provide support around the hours our clients work and the fact that their jobs demand they are not always able to keep to a regular schedule. Our expanded support hours represent our efforts in this area.”

Exchange Data International’s customer support can be accessed:

Exchange Data International Enhances Securities Reference Data Services with Inclusion of GICS®

EDI's Security Reference File Service Now Enhanced with GICS®.

London, December 8th 2014  -  Data reference service specialist Exchange Data International (EDI) today announced it has enhanced its securities reference data offering with the addition of Global Industry Classification Standards (GICS®).

With a combination of securities reference data and GICS®, EDI’s clients are now able to classify securities by industry sector so that they can better:

  • Design and carry out portfolio strategies.
  • Evaluate industries and define regional and global trends.
  • Identify high-potential niches.

And above all make informed decisions.

GICS® was developed jointly between S&P Dow Jones Indices and MSCI.

It is widely accepted among investment researchers, portfolio and asset managers as one of the most commonly used industry classifications in the world.

The methodology behind GICS® enables sector based investing by providing transparency and efficiency to the investment process.

EDI CEO Jonathan Bloch says: “The combination of securities reference data and GICS® provides our clients with the universal, reliable and comprehensive information they need to capture and assess the impact of global, regional and local industry portfolio trends. Furthermore our flexible pricing methodology ensures the lowest on-going costs among all data providers.”

GICS® is comprised of more than 43,000 companies and over 51,000 securities across 127 markets globally. GICS® are regularly maintained to reflect the current state of industries in global investment markets.

EDI’s clients can receive GICS® via FTP for a one-time data feed, in XML format. Daily updates follow. GICS® feeds include security identification information such as Sedol, ISIN and TIDM. Also static data fields including issuer name, security description and country of incorporation.

For more information about direct GICS® feeds from EDI please visit: http://www.exchange-data.com/reference-data/securities-reference-data.php

About GICS®
In 1999, S&P Dow Jones Indices and MSCI jointly developed the Global Industry Classification Standard (GICS®) to establish a global standard for categorizing companies into sectors and industries. GICS was developed in response to the global financial community’s need for one complete, consistent set of global sector and industry definitions, thereby enabling asset owners, asset managers and investment research specialists to make seamless company, sector and industry comparisons across countries, regions, and globally.

The GICS classification system currently consists of 10 sectors, 24 industry groups, 67 industries and 156 sub-industries. Over 43,000 active, publicly traded companies globally are currently classified and maintained by S&P Dow Jones Indices and MSCI according to the GICS methodology.

GICS is the exclusive property of S&P Dow Jones Indices and MSCI. GICS is a trademark of S&P Dow Jones Indices and MSCI. GICS Direct is a service mark of S&P Capital IQ and MSCI.

For more information on GICS, visit www.spdji.com

African Central Bank Data Now Available from AFED

AFED's coverage enhanced with the addition of African Central Bank data .


London, July 21st 2014 - Exchange Data International (EDI), a global provider of specialised financial information to market participants, announces the enhancement of its online African Financial and Economic Data service - AFED. The Service now includes African Central Bank economic data reported directly from source.

As from today subscribers to the service can not only access key African economic and financial information captured from 89 multilateral sources, but also retrieve data from the Central Banks of Egypt, Morocco and Malawi as well as from the Central Bank of West African States and the Bank of Central African States, providing coverage, in total, across 20 African countries.

In the coming months AFED will extend reporting to all African Central Banks, and thereafter move on to the inclusion of data published by National Offices of Statistics and Ministries of Finance, making the service an unparalleled reference source of macroeconomic and financial information for all 54 countries in Africa.

Launched in May this year, AFED provides subscribers with dedicated access to a comprehensive suite of Africa centric economic, macro-economic and financial information. The AFED macroeconomic database is arranged into 13 Topics - National Accounts, Inflation, Prices & Wages, Politics, Money & Banking, Population & Health and so on, covering over 18,000 economic indicators. In turn these extend right across known measures of economic performance (such as GDP per Capita) to a country’s environmental performance index, and on to those relating to civil society - for instance inequality and corruption perception indices. All figures are reported as published by the source leaving clients the choice to adjust if required.

AFED is the only database that enables clients to efficiently compare sources reporting on the same indicator; all data collected is normalised. Subscribers can easily retrieve any and all data relating to their points of interest, whether directly from the online platform or via MS Excel using AFED’s integrated plug-in.

"Our goal is to provide a granular coverage of all African countries. For the past three years, we have been working on sourcing and formatting the data, so our clients can easily compare sources without having to manipulate the data at their end. To ensure data quality we are releasing one set of data at a time; we went first with multilaterals and are now in the process of publishing local sources data starting with the Central Banks." - Jonathan Bloch, CEO at EDI.

In addition to the macroeconomic data, AFED also includes a number of established EDI datasets, rounding out its dedicated subscriber Service by providing a detailed overview of African economies and their financial markets. This Capital Markets Module includes Equity and Listed Bond prices, Fixed Income reference data, Stock Exchange Indices and FX and Interest rates.

For anyone already with, or now seeking, an African footprint, and who understands the need for good information in order to make good decisions, AFED provides direct access to standardised, consolidated, comprehensive, collated and clear data of both depth and accuracy derived only from trusted, named sources.